Hey there! At OiShoes, we’re not just about selling shoes—we’re about building connections. Ever since our founder, Mia, started this journey from her tiny apartment in Fayetteville, one thing’s stayed the same: every customer email gets a personal reply. No bots, no templates—just real conversations.
Fun story: Back in 2018, Mia accidentally sent a customer a recipe for her grandma’s apple pie instead of a return label. Turns out, that customer became one of our biggest supporters! So yeah, we’re a little unconventional, but that’s what makes us, well, us.
Got questions? Compliments? Or maybe just want to chat about that pie recipe? Here’s how to reach us:
Here’s the thing—we’re constantly tweaking our designs based on customer feedback. That ultra-comfy arch support in our bestselling sneakers? That came from a suggestion by retired nurse Margaret from Iowa. So don’t hold back—your idea might just inspire our next hit product!
P.S. If you’re reaching out about an order, include your order #. But if you just want to tell us about your dog’s birthday party where everyone wore OiShoes? We’re here for that too. (Photos encouraged!)
Quick tip: Weekdays between 10am–2pm are our quietest times—you’ll get the speediest replies then. But honestly? We’ve been known to answer emails at midnight too. (Old habits die hard.)
